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Director Operations-Bangalore
Posted date [15-Oct-2009]  (ID: 816)

Post Details
Job Title Director Operations-Bangalore
Posted By US based Mortgage/Finance Giant
Type Consultant
Company Profile Our client is a provider of mortgage, real estate, asset recovery and CRM services. They are headquartered in US.

They are in the mortgage industry for more than 15 years and over 50 years in asset recoverymanagement. They are pioneers in providing mortgage industry solutions to someof the world's most leading companies.

Position:Director - Operations

Location: Bangalore
    
Experience 10+ Years
Job Description -Lead multiple cross function teams by providing strategic oversight andtactical guidance
- Establish and manage existing and new client relationships
- Design and develop business performance reports for defined business segments
- Responsible for the ongoing process improvement to minimize variability andmaximize profitability
- Identify and execute on plans to eliminate operational inefficiencies,develop business best practices and design optimal solutions
- Manage and mentor staff
- Interact effectively within Senior Management, clients and vendors to ensureadherence to stated service levels
Skills and Knowledge:
- Significant leadership experience
- Proven ability to develop, manage and recruit a diverse third-party vendornetwork
- Well developed oral and written communication skills
- Excellent interpersonal skills
- Demonstrated ability to manage simultaneous priorities
- Strong judgment, issues management and problem analysis skills
    
Salary 20L+
Candidate Profile

Requisites:

- MBA with 16+ years of relevant experience

-Current experience in BPO industry
Category
Location Location -> Bangalore
    
Specialisation Specialisation -> Tech/Ops
    
Industry Industry -> ITES/KPO